Email Integration

Keep your SRM data up to date in real time, all the time.

Instantly update your SRM with engagement data from your inbox. Log stakeholder communications automatically, with no manual data entry. 
Add issues right from your inbox, and dive into ESGforce with just one click. Everything you need to bring email, calendar, and SRM together in one seamless experience with ESGforce Inbox.

 

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Have More Meaningful Conversations with Your Stakeholders

Engage Smarter

Always on Engagement

Giving your stakeholders a choice in how they communicate with your company is the first step towards delivering extraordinary engagement.

Automate the Feedback Loop

Schedule hard-to-get meetings faster by sharing your calendar directly with your stakeholders. Get consensus by providing full transparency on engagement topics and schedules.

Context Based Analysis

See critical engagement context from your SRM alongside relevant emails, making it easier to find the perfect response.

Enhanced Visibility

Prioritize Emails

Always know when important emails land, and even see what happens after you hit send. Sharing settings let your teams work together better.

Automatic Classification

When you send and receive emails, ESGforce automatically adds them to the activity timeline of related account, contact, complaints, issues, and commitment records.

Sync Contacts and Events

Get access to up-to-date contact and scheduling data where you need it most. And with data entry reduced, so are data entry errors. You can also sync all events in a series.

Increased Efficiency

Make it a Snap to Engage

Inbox gives everything you need to stay on top of each and every issue on any device. Communication is organized and contextualized for better decisions.

Leverage Your Data

Turn your phone or tablet into a portable engagement-productivity generator with the Inbox mobile app. Manage issues and stakeholders from the same place.

Streamline Your Outreach

Speed through email with templates and personalized email messaging that streamline stakeholder outreach.

Try ESGForce for your team

Easy-to-use reporting and an intuitive dashboard view make it easy to understand how stakeholder opinions are changing over time, and offer actionable advice on how to best engage with the most influential stakeholders.